Shipping Policy

Christmas Order Deadlines

As the holiday season approaches, we want to ensure your parcels arrive on time. Please find the shipping deadlines for both Standard and Express Post services below.

For deliveries outside metro areas please allow additional time for transit.

State Standard Shipping Express Shipping
NSW, VIC, ACT, QLD Thursday 19th December Friday 20th December
NT Thursday 12th December Thursday 19th December
WA Monday 16th December Thursday 19th December
TAS Tuesday 17th December Thursday 19th December
SA Wednesday 18th December Friday 20th December
Holiday Dispatch Update

The warehouse will be closed from Monday 23rd December 2024 until Friday 17th January 2025.

We will begin dispatching all orders from Monday 20th January 2025.

Standard Shipping Policy

We offer free shipping Australia wide on all of our products.

We are currently partnered with Australia Post https://auspost.com.au 

NOTE: During the holiday season, orders for the Sydney Metro are also delivered during the weekend.  An SMS is sent before the driver arrives to deliver your package.  This service is not available outside of Sydney Metro.

Dispatching your order

We aim to dispatch all orders within 24 hours, between Monday to Friday.  Once collected from our Sydney Metro warehouse, the parcels are taken to the depot for scanning, sorting, and routed for regional and interstate delivery.  An email is sent with the tracking details of the shipping supplier.  For those packages delivered during the weekend, an SMS will be sent to you with a delivery timeframe and seek delivery instructions (e.g, leave on porch bench etc.).

Shipping timeframe

Our shipping timeframes are solely as per Australia Post and Fastway recommended timeframes.  During peak periods this may vary.  Allow for approximately 3-7 business days, as per the guidelines from Australia Post and Fastway.  

Stolen Parcels

It is the responsibility of the customer to nominate a safe and secure shipping address. We are not responsible for any lost or missing parcels once order has been delivered to the nominated address.

Tracking

Your email will advise the shipping supplier and the tracking details. 

To track your order with Australia Post, please visit: www.auspost.com.au/track/

To track your order with Fastway, please visit https://www.aramex.com › track › shipments

Need more information?

If you have any questions regarding your parcel's shipping, please contact your relative courier:

Australia Post Customer Service on 13 POST (13 7678)

Aramex (03) 9975 4599

Info@4thelove.com.au.  You can also use our chat facility, Message on Instagram 4theloveofficial and Facebook Messenger.