Frequently Asked Questions (FAQs)

When does my order ship?

We aim to dispatch your items within 24 hours of receiving your order, Monday through Friday (excluding public holidays).

When will my items arrive?

For orders within Australia, your items should arrive within 5–7 business days — and often sooner!

You’ll receive a shipping confirmation email with tracking info as soon as your items are on their way.

How much does shipping cost?

Good news — shipping is free Australia-wide for orders above $150. No extra fees, just more love. Standard Shipping is $15 and Express Shipping is $25.


Can I use more than one payment method?

At this time, we only accept one payment method per transaction.

We don’t offer split payments between multiple cards or platforms.

How do I cancel my order?

For cancellations and more information, please refer to our Refund & Returns Policy.

Can I reuse a promo code?

Promo codes are single-use only and cannot be applied more than once.