Our policy lasts for 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund, exchange or return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Some health and personal care itemsTo complete your return, we do require a receipt or proof of purchase. Contact us via email@example.com to guide you through our simple process. We're here to help.
REFUNDS (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
SALE ITEMSOnly regular priced items may be refunded, unfortunately sale items and extra discounted offers cannot be refunded.
SHIPPINGTo return your product, you should mail your product to:
301/35 Lime St
SYDNEY NSW 2000
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.